Unfortunately our picture printing and mailing service was not popular, so after several years we have decided to stop providing it.
Existing customers, you can continue to buy credits until Dec 31st 2019, and all credits will be honored until they expire.
YOU WILL NOT LOSE YOUR CREDITS.
However after Dec 31st you will not be able to buy any additional credits.

Please try our other services for Federal BOP inmates:
PhoneDonkey.com is our discounted phone service, save up to 50% on inmate calling fees.
TextInmate.com is our unlimited Corrlinks to text messaging service (so anyone can send text messages to your loved one on the inside)


Get help

By Phone: 855-499-0880
By E-mail: support@picturedonkey.com

Customer service is very important to us. For customers calling in, we are on Pacific time, if you get our voice mail please leave a message. In most cases we return calls in less than 4 hours and do our best to call everyone back within 24 hours.

Or fill in this contact form:

First Name: 
Last Name: 
Phone: 
E-mail: 
How can we help you? 

Please note you can NOT cancel using this form!
To cancel: Login and select the "Account" drop down from the top navigation, then select "Cancel Account" and follow the on-screen instructions.